FAQ

Depending on the nature of the product, some products will be pre-assembled and delivered to you. Others may require installation on site. There is no additional installation fee.

Yes, you can self-collect the goods you ordered and save on delivery charges! Self-collection on weekdays, 9.30am-5.30pm only. Just email or call us at pengtat@singnet.com.sg / 6784 1021 to make the arrangement.

Delivery is free for all orders above $500. Should the order be less, there will be a delivery charge of $50.  

Each item comes with its own lead time. You can view the individual lead times on each product page! If you have any questions regarding product lead time, please email us at pengtat@singnet.com.sg

We deliver from Mondays to Fridays except public holidays between 9.30am to 5.30pm.

We may reschedule the delivery if you are not present to receive the items even after confirming the delivery dates. For rescheduling of delivery after agreed delivery, a re-delivery charge will apply.

Warranty period differs with each product. Warranty covers the replacement or repair of any product that has a manufacturing or material defect that is not the result of normal wear and tear, or a natural characteristic of the material used. Warranty does not apply to goods that have been altered by the user in any way.

Yes we do! Just email to pengtat@singnet.com.sg your requirements and we can quote you accordingly.

Yes we do! Discount will vary depending on the size of your order. Simply send an email to pengtat@singnet.com.sg with your name, contact number, company name, and requirements.

No worries! Prices stated are inclusive of GST, we will not charge any additional taxes.